At Florian Technologies, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website, use our software products, or engage with our IT services and consulting solutions.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Contact us for inquiries about our software products or IT services
- Request quotes or consultations
- Use our software products
- Engage our IT consulting or software development services
Messages sent through our website contact form are emailed directly from our own web server to our team. We do not use third-party form services.
Healthcare Data
When healthcare organizations use our software products or healthcare IT services, we may process patient health information on their behalf. We process this information only on our clients' instructions and under our agreements with them, in line with applicable data protection and healthcare privacy laws, including India's Digital Personal Data Protection Act, 2023 and, where it applies, the US HIPAA rules.
Technical Information
We automatically collect certain technical information when you visit our website or use our services, including IP addresses, browser types, device information and usage patterns to improve our services and ensure system security.
How We Use Your Information
We use the information we collect for the following purposes:
- Providing and maintaining our software products and IT services
- Processing healthcare data on behalf of our clients, as described above
- Responding to your inquiries and providing customer support
- Improving our products and services through analytics
- Ensuring system security and preventing unauthorized access
- Complying with legal obligations and industry regulations
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Depending on the system and the data involved, these measures include:
- Encryption of sensitive data in transit and, where appropriate, at rest
- Controlled procedures for handling health information
- Periodic security reviews and vulnerability assessments
- Access controls and employee training programs
- Secure cloud infrastructure and data backup systems
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With healthcare providers as necessary for patient care (with appropriate authorization)
- With trusted service providers who assist in our operations under appropriate confidentiality obligations
- When required by law or to protect our legal rights
- With your explicit consent
Your Rights
You have the following rights regarding your personal information:
- Access: Request copies of your personal information
- Rectification: Request correction of inaccurate information
- Erasure: Request deletion of your personal information
- Portability: Request transfer of your data to another organization
- Objection: Object to processing of your personal information
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Florian Technologies
Email: info@floriantechnologies.com
Phone: +91 95664-70713
Address: No. 7, 2nd Floor, CLC Works Road, Chromepet, Chennai, Tamil Nadu, India - 600 044.
GSTIN: 33ACSPF8065E1ZI